Frequently Asked Questions
Everything you need to know about shopping with Collector Store.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination, usually ranging from 7-14 business days.
What is your return policy for limited edition apparel?
We offer a 30-day return window for all items. Products must be unworn, unwashed, and include all original tags and packaging to be eligible for a full refund.
How do I know if a garment will fit me correctly?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite fitting clothes for the best results.
Do you restock items that are marked as sold out?
As a 'Collector Store,' many of our pieces are limited runs. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if we receive a return or warehouse restock.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer interest-free installments via Afterpay.
How can I track the status of my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package in real-time.